Privacy Policy
Last updated: March 2026 · Effective for all users of piggypanda.in
1. Introduction
This Privacy Policy explains how Piggy Panda ("we," "us," or "our"), a brand of Yaduvanshi Media, collects, uses, and protects information from users of piggypanda.in ("the Website"). We sell digital products including prompt packs, templates, toolkits, guides, and creative resources — delivered instantly after purchase. By using our Website, you agree to the collection and use of information as described in this policy.
This policy is published in compliance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (DPDP Act), and the Consumer Protection (E-Commerce) Rules, 2020.
2. Information We Collect
When you make a purchase: We collect your name, email address, phone number, and billing details. This information is required to process your order, deliver your digital product, and send order confirmations.
Payment information: All payments are processed securely through Cashfree Payments India Private Limited ("Cashfree"). We do not store your full card number, UPI ID, or bank credentials on our servers. Cashfree handles all payment data in compliance with PCI-DSS v4.0.1 standards.
Automatically collected: When you visit our Website, we may collect your IP address, browser type, device information, operating system, referring URL, and pages visited. This helps us improve site performance and detect security threats.
Cookies: We use cookies to remember your preferences, maintain your session, and analyse site traffic. You can disable cookies through your browser settings, but some features may not work correctly. For detailed information, see our Cookie Policy.
3. Purpose of Data Collection
In accordance with Section 5 of the DPDP Act, 2023, we collect and process your personal data for the following specific purposes:
a) To process and deliver your digital product purchase.
b) To send order confirmations and download links to your email.
c) To respond to customer support queries via support@piggypanda.in.
d) To improve our Website, product offerings, and user experience.
e) To comply with legal obligations under Indian law, including tax and accounting requirements.
f) To prevent fraud, unauthorised transactions, and security threats.
We do not process your personal data for any purpose beyond what is stated above without obtaining your separate consent.
4. Consent
By using our Website or making a purchase, you provide your free, specific, informed, and unambiguous consent to the collection and processing of your personal data as described in this policy. Your consent is recorded through explicit affirmative action (such as completing a purchase or submitting a contact form) and is never obtained through pre-ticked checkboxes or automatic opt-ins.
5. Data Sharing
We do not sell, rent, or trade your personal information. We may share data only with:
a) Cashfree Payments — to process transactions. Cashfree Privacy Policy
b) Hostinger — our hosting provider, to serve the Website. Hostinger Privacy Policy
c) Law enforcement — if required by a valid legal order under Indian law.
All third parties are bound by confidentiality agreements and process your data only for the purposes specified above.
6. Third-Party Payment Processing
All payments on our Platform are processed by Cashfree Payments India Private Limited ("Cashfree"), a third-party payment aggregator. When you make a purchase, Cashfree independently collects, processes, and stores your payment-related data — including your name, email, phone number, card details, UPI ID, bank account information, IP address, device information, browser type, location data, and transaction records — directly through their payment interface.
This data is collected, stored, and processed by Cashfree under their own policies:
Piggy Panda is not responsible for the data collected, stored, processed, or shared by Cashfree. We do not have access to your full card details, UPI credentials, or bank account information. Cashfree operates as an independent data controller for payment-related data and is PCI-DSS v4.0.1 compliant, ISO/IEC 27001:2022 certified, and SOC 2 audited.
Any grievances related to payment data processing should be directed to Cashfree's Grievance Officer at grievances@cashfree.com.
7. Data Retention
We retain your order records (name, email, product purchased, transaction ID) for as long as required by Indian tax and accounting laws. Traffic data, access logs, and associated records are retained for a minimum of one (1) year as required under the DPDP Rules, 2025, after which they are securely erased unless a longer retention is required by law.
If you create an account, your data is stored until you request deletion. You may request deletion of your personal data by emailing support@piggypanda.in — we will process your request within 30 days, except where retention is required by law.
8. Your Rights
Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:
a) Access the personal data we hold about you.
b) Request correction of inaccurate data.
c) Request erasure of your data (subject to legal retention requirements).
d) Withdraw consent for data processing at any time.
e) Nominate another individual to exercise your rights on your behalf in case of death or incapacity.
To exercise any of these rights, email support@piggypanda.in. We will process your request within 30 days.
9. Consent Withdrawal
You may withdraw your consent for data processing at any time by emailing support@piggypanda.in with the subject line "Withdraw Consent". The withdrawal process is as simple as the original consent mechanism. Upon withdrawal, we will cease processing your personal data and delete it within 30 days, except where retention is required by law. Please note that consent withdrawal may affect our ability to provide you with certain services or support related to previously purchased products.
10. Data Breach Notification
In the event of a personal data breach that may affect your data, we will notify the Data Protection Board of India without delay and provide a detailed follow-up report within 72 hours as required under the DPDP Act, 2023. We will also notify affected users promptly via their registered email address, describing the nature and extent of the breach and the steps taken to mitigate it.
11. Children's Data
Our Website and products are not directed at individuals under the age of 18 years. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided personal data to us, please contact us at support@piggypanda.in and we will take steps to delete such data.
12. Security
We implement reasonable security safeguards as required under Section 43A of the IT Act, 2000 and the DPDP Act, 2023, including SSL encryption across the entire Website, access controls to restrict unauthorised data access, and regular monitoring for security threats. Payment data is handled by Cashfree's PCI-DSS v4.0.1 compliant infrastructure. While we take commercially reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure.
13. International Data Transfer
Our Website is hosted by Hostinger, whose servers may be located outside India. Your data may be transferred to and maintained on servers located outside of India, where data protection laws may differ from Indian laws. By using our Website and providing your data, you consent to such transfer. We ensure that any such transfer complies with the provisions of the DPDP Act, 2023 and any conditions imposed by the Central Government.
14. Embedded Content
Some pages may include embedded content from third-party websites (videos, images). Embedded content behaves as if you visited that website directly and may collect data, use cookies, and track interactions. We encourage you to review their privacy policies.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted to this page. We encourage you to review this page periodically. If we make material changes, we will notify registered users via email.
16. Grievance Redressal
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, we have established a grievance redressal mechanism. For any concerns regarding your personal data or this Privacy Policy, contact our Grievance Officer:
Grievance Officer: Piggy Panda Support Team
Email: support@piggypanda.in
Acknowledgment: Within 48 hours of receipt
Resolution: Within 30 days of receipt
If you are not satisfied with our resolution, you may file a complaint with the Data Protection Board of India as established under the DPDP Act, 2023.